Return and repair
Anda-Olsen offers favorable return policies and employs skilled technicians who repair products.
If you have a problem with the equipment you bought from Anda-Olsen, we will help you right away. This is how you do it:
Return products
If you wish to return a product you don't have a need for, contact our sales department. Our sales department will guide you through the process.
- All returns must be agreed upon and approved before the product are returned
- The return form must be included in the shipment.
- Any returns without a return form will not be processed
Product repairs
If the product you bought from Anda-Olsen does not work like it should, contact our service department by phone or e-mail.
First we will try to fix the problem over the phone or e-mail. If we cannot fix it remotely, we will ask you to fill out the return form and send it to us, so our technicians can look at the matter. Remember: the return form must be included in the shipment.
- All returns must be agreed upon and approved in advance before goods are sent.
- The return form must accompany the shipment.
- Received returns without a return form will not be processed.